My orders

Track my order

• How do I check the status of my order?
• Why has my order been in preparation for several days?
• How to cancel a book purchase?
• I received a damaged book. What should I do if the book I received is damaged/defective?
• Why was my order, or one of the books in my order, canceled?
• How to return a book?

Track my delivery

• Where is my package? I haven’t received my order; what should I do?
• How to change the delivery address?
• How to track a Colissimo delivery?
• How to track a La Poste delivery?
• How to track a FedEx delivery?
• How to track a DHL Express delivery?

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