You can track your parcel from the Order Tracking page > Track my parcel.
📦 Understanding Canada Post Tracking
When your order is shipped from our bookstore in France, you are provided with a Canada Post tracking number. However, it is normal for the first tracking updates to take several days to appear.
⏳ When does tracking information appear?
There is a delay between the time your parcel leaves our bookstore in France and the moment it is received and scanned by Canada Post.
During this period, no tracking updates will be visible.
This delay is usually 2 to 5 days before the first scan is performed by Canada Post.
Until Canada Post registers the parcel in its system, the tracking number will appear inactive or show no information.
🔍 Where can you track your order?
Once Canada Post performs the first scan, you will be able to track your parcel normally on their official website.
All delivery steps will then be displayed automatically.
📌 Key points to remember
It is normal for tracking to remain inactive for several days.
Tracking becomes active only once Canada Post scans the parcel.
The average delay before the first tracking update appears is 2 to 5 business days.
⁉️ Need help?
If you have any questions regarding your tracking information, please feel free to contact us.