The dates displayed on the order status page are estimates based on average delivery times to various regions worldwide.
If your package has not arrived after these dates, we recommend waiting a few more days, as delivery times may vary depending on the postal service or carrier used in your country.
For your information, the average delivery times are:
- Metropolitan France: 2 to 4 business days
- Europe: 3 to 9 business days, up to 12 business days
- United States and Canada: 5 to 9 business days, up to 20 business days
- Rest of the world (including overseas territories, Africa, Latin America, Asia): 6 to 12 business days, up to 35 business days
Track my delivery
We invite you to consult the following articles:
How to track a Colissimo delivery?
How to track a La Poste delivery?
How to track a FedEx delivery?
How to track a DHL Express delivery?
How to track a Chronopost delivery?
Contact us
If you have any issues or questions regarding your order, please don't hesitate to contact us.